This Privacy Policy explains what personal information Palmside Agency (“we”) collects through palmsideagency.com and while working with you, and how we use it.
Palmside Agency is a trade name of Agence Jules E-commerce, a sole proprietorship registered in France. Contact: contact@palmsideagency.com.
What We Collect
- Information you send us through our contact form, by email, text or phone: your name, email, phone number, business name and your message.
- Information collected at checkout: your name, business name, email, phone number and billing address. Payments are processed by Stripe. We never see or store your full card number.
- Content and access you provide for your project: texts, images, logos, and access to your domain or accounts.
- Basic technical data collected automatically when you visit our site, such as browser type, device and pages visited, through our hosting provider and analytics tools, if any.
How We Use It
- To reply to your requests and book calls.
- To deliver, support and maintain your website.
- To process payments and send invoices and receipts.
- To meet our legal and accounting obligations.
We do not sell your personal information. We do not share it, except with the service providers we need to run our business (for example Stripe for payments, and our hosting and email providers), and only for that purpose.
How Long We Keep It
We keep your information for as long as we work together, then as long as required for legal and accounting purposes. Access credentials to your accounts are deleted or returned when the project or maintenance plan ends.
Your Rights
You can ask us at any time to access, correct or delete your personal information, subject to our legal obligations. Email contact@palmsideagency.com and we’ll reply within 30 days.
Security
We take reasonable measures to protect your information. No transmission or storage method is 100% secure.
Changes
We may update this policy. The latest version is always available on this page.
Contact
Palmside Agency contact@palmsideagency.com